Welcome to CreativeSale's IVR/Telephony Home Page:|
CreativeSale builds custom IVR applications for businesses and organizations throughout North America using the most reliable technology from Microsoft Speech. CreativeSale improves service and lowers for business costs by automating common phone calls with Interactive Voice Response. CreativeSale's IVR systems are very affordable and can integrate seamlessly with your existing database infrustuction. The CreativeSale team does the work from planning and getting hardware to deploying, hosting and maintaining. We provide great support and stable solutions to all of our customers. CreativeSale uses the latest Text to Speech Engines and the best Voice over IP solutions for the most optimal solution for our customers. Contact us today to see how we can help you build a solution.
What is IVR? IVR stands for Interactive Voice Response. A blanket term for automated call handling systems where the user interacts with a computer controller voice signal (either recorder real speech or computer generated). The interaction can be through the use of a touch tone telephone or through speech recognition.
What is TTS? TTS stands for Text to Speech. Text-to-speech (TTS) is a type of speech synthesis application that is used to create a spoken sound version of the text in a computer document, such as a help file or a Web page. TTS is often used with voice recognition programs.
What is VOIP? VOIP stands for Voice over IP - that is, voice delivered using the Internet Protocol is a term used in IP telephony for a set of facilities for managing the delivery of voice information using the Internet Protocol (IP). In general, this means sending voice information in digital form in discrete packets rather than in the traditional circuit-committed protocols of the public switched telephone network (PSTN). A major advantage of VOIP and Internet telephony is that it avoids the tolls charged by ordinary telephone service.
What does the voice sound like that is used? CreativeSale only uses top of the line Lucent Voices. Listen to our samples below:
What hardware do I need to buy, what about expensive licensing? With CreativeSale solutions, you do not have to buy any hardware, licensing of software is included in monthly hosting costs. CreativeSale hosts everything for you.
Can you create a custom solution for me? Absolutely, we start getting a diagram of your business needs in a document and then we custom build and test each solution individually, no two systems are exactly alike
Can you integrate a system with my website? Absolutely, the team at CreativeSale are experts in database/web connectivity.
Contact us directly with any other questions you might have.